PayNow SGQR Payment for Vending Machine

Your customer can now make mobile phone payment via PayNow or SGQR code to your automatic vending machines. Self-service vending automation payment solution using SGQR code to collect your payment from your customers.

Manual payment collection using PayNow SGQR code is also available for smaller retailers and food stall where you can manually key in the amount that you want to collect from your customer.

Benefits

  • Lower transaction fee.
  • Lower terminal cost.
  • Connect to your vending machines.
  • Payment through customer’s mobile phone.
  • Payment using SGQR codes, PayNow codes, PayLah.
  • Merchants save on cash handling expenses.
  • Monitoring of their daily business revenue instantly.
  • Eliminate any chance of thief from your cash register.
  • Take the terminal where ever you go. Mobile payment terminal version is available.

Application

  • For vending machines
  • Arcade token exchange machine
  • Cashless payment collection terminal for retailers, food stall operators, arcade game machine, kiddy ride machine, newspaper dispenser, snacks and drinks vending machine.

Mobile Phone Payment Procedures for Vending Machine

  1. Customer select the item that they want to purchase on the machine.
  2. A SGQR code will be automatically generate with the payment amount displayed clearly in front of your customer.
  3. Customer take out their mobile phone and do a scan on the displayed SGQR code.
  4. They will continue to authorised the payment to you from their mobile phone.
  5. The machine will be notified of the payment received and dispense out the item to your customer right away.

Mobile Phone Payment Procedures for Small Retailer or Food Stall Operator

  1. Customer service operator receive order from customers.
  2. Operator key in the order or the dollar amount to collect.
  3. A SGQR code will be automatically generate with the payment amount displayed clearly in front of your customer.
  4. Customer take out their mobile phone and do a scan on the displayed SGQR code.
  5. They will continue to authorised the payment to you from their mobile phone.
  6. Your SGQR payment system be notified when the payment is successfully made.
  7. Merchant deliver the order to your customer without handling physical cash.

Custom Mobile Phone Payment Solution with PayNow SGQR Code

Custom payment solution for your unique machines to a easy simple customer purchase experience. Seamless payment solution using PayNow SGQR code today.

Contact our sales engineer with your special requirements.

Note: photo illustration taken from LINE Pay.

Card Payment Terminal Rental in Singapore

Features

  • Accept cashless card payment
  • Accept Ezlink, NetsFlashPay, Visa PayWave, Master PayPass, America Express AMEX
  • Allow you to key in the amount that you want to collect.
  • Receipt printout.

Rental

  • Rental from weekly, monthly or yearly.
  • Transaction fee applies.
  • Purchase of receipt thermal paper.
  • Option for wireless data transaction.
  • Rental deposit required.

Operating Procedure

  1. Seller key in the amount value to collect.
  2. Customer flash their card to check if the payment amount is correct.
  3. Customer flash their card again to make their payment.
  4. A receipt will be printed for printing option, or payment value of $200 or more.

Note: For payment value of $200 or more, customer signature is required. A receipt has to be printed.

Reference

  • CEPAS (Ezlink and NetsFlashPay maximum card topup amount is $500)
  • For credit card payment, customer’s signature is required for collecting payment of $200 and above.

Card Payment System | Coin Token Exchange Machine

Token exchange machine,
of Arcade 1998.
Easy to redeem toys.
As low as 12 cents per token.
Click here to check out Arcade 1998
across the Singapore island.

Contact-less card payment system for game token machine in Singapore.

Besides using dollar notes to exchange for coin tokens, your customer can now pay by contactless credit card.

Accepted mode of payment:

  • Visa PayWave
  • Master Card PayPass
  • Ezlink
  • NetsFlashPay
  • AMEX
  • Apple Pay
  • Google Pay

Application for Payment System

  • Game token dispenser vending machine.
  • Parking ticket/token machine.
  • Token chip automatic machine.
  • Automatic coin changer machine.
  • Movie, concert ticketing vending machine.
  • Food voucher ticketing dispenser.
  • Self-service hair cut ticketing payment kiosks.

Custom Payment Design

Contact us for your custom hardware design of your payment system for your machine. Custom process design, enclosure, and user interface.

Check out our cashless payment terminal rental service in Singapore.

Electronic Payment Terminal | Toy Catcher Machine

Soft toy catcher machines
from Catcha Toy Here.
(Original licensed soft toy for catch)

Electronic payment system for toy catcher machine.

Allows customer to pay by credit card, Visa, Master card, AMEX, Ezlink, NetsFlashPay. You can also accept mobile payment through Apple Pay and Google Pay.

Alternate Machine Name

  • Soft Toy Catcher Machine
  • Claw Crane Machine
  • UFO Toy Catcher
  • Candy Catcher

Application

Other payment system solutions

Contact us for custom payment system design and deployment.

Check out our cashless payment terminal rental service in Singapore.

Laundromat Payment System Installation Guide

Example of an Installed Payment System

This is an illustration of an installation done. There is no network point in this illustration as it is using a 3G modem for communication instead. The cables are pulled into the enclosure via the cable entry hole channel on the left side of the enclosure.

In a typical setup, the following 3 type of cables has to be laid.

  • Dual ganged power socket.
  • Network point socket.
  • Cables from machines to this payment terminal enclosure.

Enclosure Installation Height

The recommended installation height of the power/network socket point is about 1157mm. The enclosure will be installed after power/network sockets are installed. The enclosure will cover directly over the sockets and cable trunking.

The position of the sockets will be the center location of the enclosure. The installed position of the sockets will determine the position of of the payment terminal.

Install the sockets/enclosure at a comfortable and ergonomic high for your user.

The following information provides the internal layout of the casing.

Power Point & Network Point Installation

The payment system requires a minimum of 1x power point and 1x network point. A spare power point is recommended for future use.

Resources to Provision:

  • 2x Power Point
  • 1x Network Point

The following is the dimension of the enclosure covering the power point and network point. The opening from the enclosure is about 298 x 120mm. Space is tight. Please ensure that there is enough space for the enclosure to cover over the power/network points on the wall.

Internal layout dimension of the payment terminal enclosure.
Internal structure of the enclosure.
Left cable entry by the side of the enclosure.
Left and bottom entry for cable trunking.

Please note that there are 3 pre-designed hole channel for cable entry. Two are located by the sides and one at the bottom of the enclosure. The hole channels are aligned to the ceter of the enclosure. It is recommended not to have the cable entry coming from the top of the enclosure, nor the trucking be laid across the top of the enclosure. This is for aesthetically pleasing reason. It will look nicer to select the cable entry channel location to a position that is not too visible. The best entry location will be from the bottom of the enclosure.

The standard width of the hole channel (max) is indicated on the layout above. The holes are design base on the commonly available cable trunking found on the market. Suitable for small and big cable trunking.

There may be situation where the 3 standard hole channel on the casing may not be big enough for the trunking deployed. If the trunking size is bigger than the standard hole channel on the casing, the hole channel will have to be manually enlarge to cater for the massive chunk of wiring.

Cables from Washer/Dryer machines to Payment Terminal

Cables are required from the machines to the payment terminal location. This is to allow the payment system to trigger the machine after the user successfully made their payment.

Cable range AWG20-25 (multi-strand) is recommended. CAT5 cables is easily available and is also fine to use.

Estimate about 1 cable per Washer/Dryer stack. It is recommended to lay a spare cable for every 2 stacks of machine. There are a lot of vibration from the machine, and it is possible that wire may break after long use. This is especially for Cat5 cables as they are only of a single strand. Therefore spare cables is recommended.

These cables will be laid all the way into the enclosure together with the power/network socket. There is no need to terminal these cables. Just leave it dangling with an extra length of about 500mm will.

Network Port Settings

The payment terminal communicates over the internet for all payment transaction. When using local network point that is protected by the organisation firewall, some of the port number needs to be open so that communication needed by the transaction can proceed.

Please contact us for further details of the exact network port to open.

Use Ping.exe program to test data route to ensure that the port is open on the network point.

Wiring & Connection

Wiring and connection for speed queen washing/dryer machine.

Testing with $0.01

Click here for payment system testing procedure with your credit card or cashless card.

Clearing Credits on the Washing Machine

This procedure is for fast forwarding or skipping the washing machine operating procedure. This is needed to help clear the credit triggered on the machine.

A quick paragraph to summaries the procedure. Simply ensure that the bypass switch is activated (disconnected or open circuit), press and hold button 1 & 2 to enter into the maintenance mode “rAPd”. Press “Start” button until the whole process ends.

The detailed procedures and explanation is as follows,

  1. When the machine is idling, the display panel shows “100” indicating the credit of $1.00 required to start the machine.
  2. After the payment, the machine will response with a beep with number changed to 30 (representing 30min of washing) This indicate that the machine has accepted the payment.
  3. Open the front panel with a physical key.
  4. Disconnect the bypass switch. This bypass switch allow us to go into the maintenance mode. With the machine bypass activated, it will also not record any transaction or operation to this machine. If you can see a sensor switch which detect the panel open, this is also known as the bypass switch. The washer (left side), dryer machine (right side), each has their own by pass switch.
  5. Press and hold button 1 & 2 (the left side buttons, top and button). It will go into maintenance mode with the panel displaying “rAPd“.
  6. The front loading door has to be close in order for the machine to cycle through the wash cycle.
  7. Press the green Start button to fast forward the whole washer process. This reduces the timing on the machine. You will see the number 30min reducing. Keep on pressing until the value becomes 1, then wait for a few second for the machine to react, and a final press will get the machine time to becomes 0.
  8. Open the door to complete the whole process. The washing machine will reset back to machine idling state. This panel will display “100” again, and the machine status will become available for the next transaction to take place.
  9. Do remember to restore back the bypass switch before leaving the place. Test to check that the machine cannot enter into the maintenance mode by press holding the button 1 & 2.

Price Settings on the Washing Machine

  1. Open the door for 2 sec and close it back to go into the configuration mode.
  2. Press and hold button 1 & 2.
  3. You will enter into “rAPd” menu. It is a bypass operation.
  4. Press button 3 & 4 (up/down button) to scroll through the menu.
  5. Scroll to the menu item Prog. Then press button 5 to enter.
  6. Scroll to the menu item AtS, then press enter.
  7. Scroll to the menu item 0, then press enter.
  8. Then the price setting will be displayed. Example for $1, it will be 0100.
  9. Press button 3 & 4 to change the price.
  10. Press enter to go to the next digit until the price is entered.
  11. Then press button 2 (back key) to escape all the way to the operation mode.

Troubleshooting Problems

Some of the more common problems

  • Communication error
  • Network point is down
  • Machine is not triggered
  • Machine is not available for selection
  • Cannot connect to payment gateway

QR Code

QR code can be found on the system which will lead you to this page. (future implementation)

Standard MDB Vending Machine Payment Process

MDB (Multi-Drop Bus) is a standard communication protocol that is used in the vending machine industry. The communication between the many devices on the vending machines uses MDB. Another common standard for Japan’s vending machine is VCCS.

MDB communication is coordinated by a main VMC (Vending Machine Controller). It is the central place where all the connected MDB devices are connected to. VMC will control and get status of all the connected MDB devices.

Typical device inside a vending machine that uses MDB are,

  • Cashless Device (Cashless Card Payment Terminal)
  • Changer
  • Communication Gateway (Internet network)
  • Display
  • Energy Management System
  • Bill Validator
  • Universal Satellite Device
  • Coin Hopper or Tube
  • Age Verification Device

MDB Cashless Device Standard Payment Process

The procedure of a standard vending payment process perform by a standard MDB Cashless Card Payment Terminal is as follows,

  1. Customer will tap their card on the payment terminal to begin the transaction.
    This process will trigger the vending machine to wake up, and present the customer with a range of choices that can be selected on the vending machine.
  2. Next, the customer will make their selection from the range of available choices.
  3. Once the choice is made, the payment terminal will receive the amount that needs to be collected from the customer. The amount to be collected is displayed on the payment terminal.
  4. The customer will review the price amount. If the amount is correct, the customer can proceed to make the payment by tapping with their card again on the terminal.
  5. If the payment is successful, the payment terminal will inform the vending machine that the payment is received. The machine will then proceed with what the customer wanted.

-> For more information about the costing of a cashless payment system, click here to learn more from our cashless payment terminal page.