Example of an Installed Payment System
This is an illustration of an installation done. There is no network point in this illustration as it is using a 3G modem for communication instead. The cables are pulled into the enclosure via the cable entry hole channel on the left side of the enclosure.
In a typical setup, the following 3 type of cables has to be laid.
- Dual ganged power socket.
- Network point socket.
- Cables from machines to this payment terminal enclosure.
Enclosure Installation Height
The recommended installation height of the power/network socket point is about 1157mm. The enclosure will be installed after power/network sockets are installed. The enclosure will cover directly over the sockets and cable trunking.
The position of the sockets will be the center location of the enclosure. The installed position of the sockets will determine the position of of the payment terminal.
Install the sockets/enclosure at a comfortable and ergonomic high for your user.
The following information provides the internal layout of the casing.
Power Point & Network Point Installation
The payment system requires a minimum of 1x power point and 1x network point. A spare power point is recommended for future use.
Resources to Provision:
- 2x Power Point
- 1x Network Point
The following is the dimension of the enclosure covering the power point and network point. The opening from the enclosure is about 298 x 120mm. Space is tight. Please ensure that there is enough space for the enclosure to cover over the power/network points on the wall.
Please note that there are 3 pre-designed hole channel for cable entry. Two are located by the sides and one at the bottom of the enclosure. The hole channels are aligned to the ceter of the enclosure. It is recommended not to have the cable entry coming from the top of the enclosure, nor the trucking be laid across the top of the enclosure. This is for aesthetically pleasing reason. It will look nicer to select the cable entry channel location to a position that is not too visible. The best entry location will be from the bottom of the enclosure.
The standard width of the hole channel (max) is indicated on the layout above. The holes are design base on the commonly available cable trunking found on the market. Suitable for small and big cable trunking.
There may be situation where the 3 standard hole channel on the casing may not be big enough for the trunking deployed. If the trunking size is bigger than the standard hole channel on the casing, the hole channel will have to be manually enlarge to cater for the massive chunk of wiring.
Cables from Washer/Dryer machines to Payment Terminal
Cables are required from the machines to the payment terminal location. This is to allow the payment system to trigger the machine after the user successfully made their payment.
Cable range AWG20-25 (multi-strand) is recommended. CAT5 cables is easily available and is also fine to use.
Estimate about 1 cable per Washer/Dryer stack. It is recommended to lay a spare cable for every 2 stacks of machine. There are a lot of vibration from the machine, and it is possible that wire may break after long use. This is especially for Cat5 cables as they are only of a single strand. Therefore spare cables is recommended.
These cables will be laid all the way into the enclosure together with the power/network socket. There is no need to terminal these cables. Just leave it dangling with an extra length of about 500mm will.
Network Port Settings
The payment terminal communicates over the internet for all payment transaction. When using local network point that is protected by the organisation firewall, some of the port number needs to be open so that communication needed by the transaction can proceed.
Please contact us for further details of the exact network port to open.
Use Ping.exe program to test data route to ensure that the port is open on the network point.
Wiring & Connection
Wiring and connection for speed queen washing/dryer machine.
Testing with $0.01
Click here for payment system testing procedure with your credit card or cashless card.
Some of the more common problems
- Communication error
- Network point is down
- Machine is not triggered
- Machine is not available for selection
- Cannot connect to payment gateway
QR code can be found on the system which will lead you to this page. (future implementation)